Shipping & Returns
Fast shipping
We offer fast shipping on all orders. Typically, orders are processed within 1-2 business days and delivered within 3-5 business days. We also provide free delivery Worldwide on orders over €50.
Track Your Order
Once your order is shipped, you will receive a confirmation email with a tracking number. This allows you to monitor the progress of your shipment in real-time.
Get in touch
Have questions or need assistance? Our dedicated customer service team is here to help. You can reach us via email, phone, or through our contact form on the website.
Most frequent questions
What is the return policy for your products?
We offer a 30-day return policy on all our products except the ones with a note saying otherwise. Please contact our customer service team to initiate a return.
Are your amber products genuine?
Yes, all our amber products are made from genuine Baltic amber. We ensure the authenticity and quality of every piece through meticulous sourcing and craftsmanship.
How should I care for my amber jewelry?
To keep your amber jewelry looking its best, avoid exposure to harsh chemicals and extreme temperatures. Clean your amber with a soft cloth and store it in a cool, dry place when not in use.
Do you offer gift wrapping services?
Yes, we offer complimentary gift wrapping on all orders. Simply select the gift wrapping option at checkout, and we'll make sure your purchase is beautifully wrapped and ready to give.
The Elegance of Authenticity
Exquisite Amber Jewelry
Each piece in our collection is meticulously handcrafted using genuine Baltic amber and 925 sterling silver. Our diverse range includes statement necklaces, delicate earrings, and one-of-a-kind pendants, designed to suit every style and occasion.
Quality and Authenticity
We are committed to offering only the highest quality amber jewelry. Every item is carefully crafted to preserve amber's natural beauty, ensuring that you receive a piece of jewelry that is both beautiful and durable.
Customer Satisfaction
Join our satisfied customers who have rated us 5 stars on TrustPilot, Google, Etsy, and Amazon. We strive to provide an exceptional shopping experience, from our expertly crafted products to our fast and reliable delivery service.
Our amber
Amber from the Baltic Sea
At City Amber, every piece of jewelry tells a story that spans millions of years. Our amber, sourced from the pristine Baltic region, is a gift from nature, formed from the resin of ancient trees and preserved through the ages. Each amber stone holds within it the secrets of the past, capturing the beauty of ancient forests in its warm, golden glow.
The Perfect Match
Ethical Sourcing
All of our pieces are traceable throughout the supply chain
Perfect Gift For Loved Ones
Transactions are handled with bank-grade security.
Get in touch
Have questions? Get in touch with us at any time.